When to hire a branding agency

Hire a branding studio when the problem is recognition and consistency over time. Hire a campaign studio when the problem is a launch. The two meet, but they are not the same purchase.

A new name that has to become a company

Early brands need a mark, a voice and a small set of rules before the first site and the first deck invent two different companies. We build that kit at a size a young team can keep.

An existing brand that no longer matches the offer

The product moved and the identity did not. A rebrand is justified when customers would not recognise the offer from the current look and language. Cubed, 28Watt and Baracuda in our work are identity and rebrand projects, not seasonal campaigns.

Teams producing work that does not look related

Agencies, in-house designers and regional partners are all making “on brand” assets that do not match. The fix is a system with examples, not another adjective in a manifesto.

Brand problems we are asked to untangle

Most of these are systems problems. The logo is rarely the thing that failed. The rules around it did, or they were never written for the channels you now use.

  • Guidelines nobody opens

    A PDF of logos on grids does not help a marketer write a headline or a designer build a landing page. Branding here includes the examples people copy: a page, a post, a line of type in situ.

  • Positioning that never reached the words

    A workshop produced a diagram and the website still sounds like the old company. Brand positioning has to show up in the lines customers read, or it stays a slide.

  • Voice and visuals hired separately

    A naming studio and a design studio can both be good and still disagree. We write and design in one team so the tone and the type are arguing for the same brand.

  • A rebrand that stops at the stationery

    The expensive failure is a new logo on an unchanged site and an unchanged sales deck. Rollout is part of the job: the surfaces people meet in the first month, scoped honestly.

  • Campaign look mistaken for the brand

    A launch can be loud without becoming the identity. We separate the system that should last from the platform that should run for a season, so the next campaign has somewhere to stand.

Why brand it with this studio

  • Strategy that has to be usedPositioning is written so a writer and a designer can apply it. If a line cannot be set in the interface or said by sales, it is not done.
  • Identity and digital in one placeThe same studio can put the system on a website. That is a test guidelines rarely get when branding and build are different companies.
  • Published identity workCubed, 28Watt and Baracuda are in the portfolio as branding, rebrand and, where the project included it, campaign or site rollout. You can see the kind of engagement before you brief one.
  • Sydney, with room for your teamWorkshops and reviews happen with the studio in Sydney. In-house brand and marketing leads stay in the decisions. We are not replacing a brand manager who is doing the job.
  • A limit on what branding isWe will not sell a rebrand for a media problem or a website information-architecture problem. Naming the real job is part of the first conversation.

What a branding engagement includes

  • Positioning and audience

    Who the brand is for, what it claims, and what it refuses to sound like. Written so later work can follow it.

  • Visual identity

    Mark, type, colour and layout rules, including the awkward cases: small sizes, partners, and pages that are mostly text.

  • Voice and messaging

    How the brand speaks in a headline, a product description and a plain email. Examples, not only principles.

  • Guidelines people use

    A system sized to the team. A global manual is the wrong artefact for a company of twenty.

  • Rollout on real surfaces

    The first site templates, the sales deck, or the campaign frame, so the identity is proven in use. Branding is the practice page if you want that scope in more detail.

  • A path for the next campaign

    Rules for how a seasonal idea may flex the system without replacing it. That is what keeps year two from looking unrelated.

Selected brand work

Published branding and rebrand projects. Descriptions match the work as it is listed: identity, voice, product design, campaign and site where those were part of the engagement.

Cubed

Branding, tone of voice and campaign development. An identity and a way of speaking, carried into campaign work rather than left in a guidelines file.

View project

28Watt

Rebrand and product design. A new identity applied to the product itself, which is a harder test than a homepage mock.

View project

Baracuda

Rebrand, campaign launch and website development. Identity, the launch that introduced it, and the site that had to carry both.

View project

How brand work is delivered

Decisions before variations

We narrow early. A wall of logo options is not progress if the positioning is still fuzzy.

Examples beside rules

Every principle ships with something you can copy: a layout, a sentence, a social frame.

Digital in the test

Type and colour are checked on a screen at real sizes, not only in a print-scale presentation.

Your team in the language

If sales or support will say the words, they hear them before the guidelines are called final.

A studio that can continue

Campaigns and sites that follow the brand can stay here. You are not forced to, and the system is written so another team could.

How a branding project moves

  1. Find out what is actually unclear

    We interview the people who sell, support and market the offer, and we look at what customers see today. The gap between those is the brief.

    A written problem, not a request for “a refresh”.

  2. Position before pictures

    Audience, claim and tone are agreed in language. Visual work starts once that language can be repeated by the client team.

    A positioning a designer can design to.

  3. Design the system

    Identity, type, colour and sample applications are developed as one. We test the mark at the sizes it will really appear, including favicon and partner lockups.

    An identity that still works when it is small.

  4. Write the rules as examples

    Guidelines are built from the applications, so they describe what to do on a page or a post. We cut theory that nobody will apply.

    A kit your team opens because it saves them time.

  5. Roll the first surfaces

    We apply the system to the agreed first uses: site, deck, packaging or campaign frame. The point is to catch the rules that fail in contact with real content.

    A brand that has been used, not only approved.

FAQs

What is included in a branding project?

Typically positioning, visual identity, voice and a guideline kit sized to your team. Rollout onto a site, a deck or a campaign is scoped separately so you can see the cost of use, not only the cost of the system.

Can you evolve a brand we already have?

Yes. Many projects are a correction: keep the recognition that is working, replace the parts that make the offer look older or vaguer than it is. A full rename is a different scale and we will say so.

Do you design the website as well?

We can. Baracuda in the published work includes website development beside the rebrand. If you already have a development partner, we will supply a system they can implement, and we would rather that be agreed at the start.

How is branding different from a campaign?

Branding is the system that should still be true next year. A campaign is an idea that runs for a launch or a season on top of that system. If you need the film and not the identity, brief us as a creative agency instead.

Where does the work happen?

The studio is in Sydney. Reviews can include your team wherever they sit. The people designing the identity are the people in the room, not a remote bench you meet once.

How do we start?

Send the offer, who it is for, and what currently feels inconsistent. Examples of the work you are unhappy with are more useful than a moodboard. We reply from Sydney with a view on whether this is a brand system, a verbal refresh, or a campaign.