Who this is for

You’re working with multiple disconnected systems

CRM, CMS, ecommerce or internal tools aren’t communicating effectively.

You need to automate workflows and data flow

Manual processes are slowing teams down and creating inconsistencies.

You’re building or scaling a digital platform

Your platform depends on reliable, real-time integrations.

What we help solve

Practical problems we see on integration programmes-and how we address them.

  • Disconnected systems creating inefficiency

    Teams rely on manual workarounds and duplicated data. We connect platforms through robust API integrations-streamlined operations and reduced manual effort.

  • Inconsistent or unreliable data across platforms

    Different systems show conflicting information. We implement structured data flows and validation layers-accurate, consistent data across systems.

  • Fragile integrations that break easily

    Poorly implemented integrations fail under change or scale. We design resilient, well-documented integration architecture-stable, maintainable integrations.

  • Slow or delayed data synchronisation

    Lagging updates impact user experience and operations. We implement real-time or near real-time data exchange where needed-faster, more responsive systems.

  • Difficulty scaling as systems grow

    Ad-hoc integrations don’t support long-term expansion. We build scalable, API-first architectures-future-ready ecosystems that grow with the business.

Why Tonic / why this approach

  • Integration-first thinkingWe treat integrations as core architecture-not an afterthought.
  • Focus on reliability and maintainabilityClean, structured implementations that don’t break under change.
  • Aligned to real business workflowsIntegrations designed around how your organisation actually operates.
  • Scalable, future-ready architectureBuilt to support growth and evolving system landscapes.
  • Clear documentation and ownershipEnsuring long-term usability and internal understanding. This reflects a delivery approach focused on robust architecture and real-world implementation rather than quick, fragile connections.

Core capabilities

  • Integration architecture design

    Planning how systems connect, communicate and scale.

  • Custom API development

    Building APIs to expose and manage data between systems.

  • Third-party API integrations

    Connecting SaaS platforms, services and external tools.

  • Middleware and orchestration

    Managing complex data flows across multiple systems.

  • Real-time and event-driven integrations

    Implementing responsive, scalable data exchange.

  • Data mapping and transformation

    Ensuring compatibility between different systems and formats.

  • Testing and monitoring

    Validating performance, reliability and error handling.

  • Ongoing support and optimisation

    Maintaining and improving integrations over time.

Selected work

Representative outcomes from integration engagements-explore more in our work.

Built for real-world delivery

Integrations and APIs

Robust connections across CRM, CMS, ecommerce and internal systems.

Data integrity and validation

Ensuring accuracy and consistency across platforms.

QA and acceptance testing

Comprehensive testing across scenarios and edge cases.

Security and compliance-aware delivery

Secure handling of data and authentication.

Performance and scalability

Designed for high-volume, real-time data exchange.

Support and continuity

Ongoing monitoring and optimisation.

How we deliver

  1. Discovery and system mapping

    We analyse existing systems, data flows and requirements.

    Clear integration strategy; overlooked dependencies reduced.

  2. Architecture and integration design

    We design how systems will connect and interact.

    Scalable integration blueprint; fragile design reduced.

  3. API development and implementation

    We build and connect systems through APIs.

    Working integrations; data inconsistencies reduced.

  4. Testing and validation

    We test reliability, performance and edge cases.

    Stable, validated integrations; production failures reduced.

  5. Deployment and monitoring

    We launch and monitor performance.

    Reliable live environment; undetected issues reduced.

  6. Support and optimisation

    We refine and extend integrations over time.

    Ongoing efficiency improvements; system degradation reduced.

Get started

Need your systems to actually work together?

Talk to Tonic about your integration landscape-we’ll help you map scope, architecture and delivery options.

Talk to the teamView our work

FAQs

What systems can you integrate?

We work across CRM, CMS, ecommerce, marketing platforms, internal systems and third-party services.

Do you build custom APIs?

Yes-we design and build APIs where required to support integrations.

Can you fix existing integrations?

Yes-we audit, stabilise and optimise existing implementations.

Do you support real-time data integration?

Yes-where required, we implement real-time or event-driven architectures.

How do you ensure data security?

Through secure authentication, encryption and best-practice implementation.

What happens after launch?

We provide ongoing monitoring, support and optimisation.